WebinarJam Reviews

For many businesses, webinars are the perfect way to engage with customers, find new leads, and increase sales. There are plenty of webinar services out there, but few have as many dedicated features just for businesses as WebinarJam. Operating out of California since 2013, the company has offers its users the ability to host an unlimited number of browser-based webinars for audiences of up to 5,000 attendees. The service is flexible too, with different types of webinars, integrations, and plenty of customization options to put your brand on display. WebinarJam aims to please users of all types by offering different pricing tiers depending on your needs and the size of your webinars. Although the service doesn’t offer a free trial, there is a $1 14-day trial and a 30-day money-back guarantee so you can make sure WebinarJam is right for you.

Features

Sometimes browser-based services can be limited in the features they offer, but WebinarJam has everything you need to run a successful webinar. Depending on your subscription you’ll be able to host an unlimited number of webinars for up to 5,000 attendees. You’ll be broadcasting in high definition at 720p with the ability to have up to six presenters. All of this is enhanced by the live chat, polls, questions and answers, file sharing, and screen sharing. Webinars can be streamed via WebinarJam’s website or through YouTube instead.

If you’re interested in monetizing your webinars, WebinarJam has plenty of features to help. First, you can charge for entry on your webinar’s registration page. But the best bit is how flexible the options for your webinar promotional buttons are. You can customize every aspect of your offer including broadcasting real-time sales, adding scarcity, and a timer for extra incentive.

WebinarJam allows you to record your webinars, with a maximum limit of four hours. Recordings can be set to begin automatically, and you’ll be ready to share your finished webinar right away. One helpful feature of the recordings is that viewers can ask you questions long after your presentation is over. If your webinar is time-sensitive, then you can also add expiration dates to them. Public webinars can be accessed through WebinarJam’s on demand page – a community of 8,000+ other creators and millions of views.

One particularly useful feature of WebinarJam is the panic button. This is ideal if you’re ever having any connection issues – a problem for anyone who regularly hosts webinars. All you need to do if you’re having trouble is press the panic button and WebinarJam will create an entirely new room and transfer all of your attendees over automatically.

When it comes to integrations, WebinarJam has you covered. To contact your attendees there are a huge number of email autoresponder integrations to choose from including MailChimp, AWeber, and GetResponse. For everything else, WebinarJam integrates with Zapier giving you everything you ever need to boost your webinar.

Setup

Setting up a webinar with WebinarJam is straightforward. Before you even get started, you’ll be given a quick tutorial, with explanations for each feature. However, it’s likely you won’t even need a tutorial as the WebinarJam dashboard is intuitive and easy to navigate anyway.

When you want to set up a webinar you first have to choose between express or full configuration. As the name suggests, the express configuration allows you to create a webinar quickly – in less than a minute, in fact. Although this is much quicker, you won’t be able to fine-tune every aspect of your webinar like you would with the full configuration, which allows you to really add your personal touch. Webinars can begin immediately, be scheduled for a certain time or run constantly. The latter option is useful for regular webinar users, as it gives you an unchanging URL branded with your company name that is ready to go at any time. There are other options you can access from the full configuration as well, like adding integrations and setting up webinar payments.

Security

It’s important to have a secure webinar. After all, you don’t want unexpected guests or hackers using it is as an entry point. But don’t worry, WebinarJam ensures your webinars are secure. First, it’s possible to keep webinars unlisted and password-protected to prevent anyone else from joining. Similarly, recorded webinars are assigned randomly generated and totally unique 30+ character keys so no one can guess the link.

WebinarJam utilizes SSL/TLS encryption to keep connections secure and all data protected. This includes encrypting passwords, integrations, and API credentials.

Device Support

Since WebinarJam is a browser-based service, you can attend webinars on any device with an up-to-date browser. However, if you’re hosting a webinar then WebinarJam recommends you use a desktop or laptop and use Chrome to get the best possible performance – although you shouldn’t experience any difficulties with Firefox or Safari. You can also make use of WebinarJam’s API, with the website providing a helpful guide through the entire process.

Pricing

There are three different WebinarJam pricing tiers to choose from, depending on the number of attendees and the length of webinar you prefer. But all subscription plans provide unlimited webinars and are paid yearly. The cheapest WebinarJam option is the Basic package at $499 per year or the equivalent of paying $41.58 per month – about average compared to rival services. The Basic plan allows you to have up to 500 attendees, two presenters, and webinars lasting up to two hours.

If you need more from your webinars then you can upgrade to the Pro subscription, which increases the maximum attendees to 2,000, offers up to four presenters, and includes the live room and panic button features. The Pro subscription costs $699 per year, the same as paying $58.25 per month. Finally, there’s the Enterprise tier at $999 yearly (or $83.25 monthly), which not only upgrades your attendees to 5,000 but also gives you access to the control center – allowing you to analyze every aspect of your webinar.

WebinarJam accepts payments from all of the major credit cards, and every purchase comes with a 30-day risk-free money-back guarantee. There’s also a 14-day trial you can use, which costs $1 to access. It should be noted that when you cancel either the trial or a subscription, you’ll no longer be able to use the service even if you have time remaining.

Customer Support

If you need any help while using WebinarJam you can get in touch with customer support either by submitting a ticket or through the live chat. Unfortunately, the live chat isn’t available 24/7, and you can only get in touch from 8 a.m. to 1 p.m. – a fairly small window. Alternatively, you can get support over social media through WebinarJam’s Facebook and Twitter pages. Facebook is perhaps the best method of contact, as there is also an official user group where you can get assistance from other WebinarJam users.

The WebinarJam website has an in-depth documentation page to guide you through every aspect of the service. The guides are clearly-written with images and videos, so you’ll have no problem getting to grips with all of WebinarJam’s features.

Bottom Line

There are a lot of great webinar services on the market, which makes it difficult for WebinarJam to stand out. Being able to run an unlimited number of webinars is a big plus. However, when it comes to creating webinars to engage with customers and running webinars for profit the service really shines. That’s because WebinarJam focuses on these features the most, which shows when you consider how customizable promotional buttons are. The ability to add scarcity and a time limit to your offer is a really great way to incentivize your attendees. Thanks to the Zapier integrations, any features missing from WebinarJam can be covered by an integration. So while the service may not be as cheap, powerful, or in-depth as its rivals, in the right hands it’s flexible and a perfect addition to any business.

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